Frequently Asked Questions

Go to Order by Date, select your event date, then add rentals to your cart. You can mix and match categories like bounce houses, water slides, tents, tables & chairs, and concessions. Finish checkout to reserve.

Many bookings include a deposit or payment to reserve your date. Your checkout will show what’s required for your order. If you have a special situation (school/HOA/church), contact us.

Often, yes—availability depends on the date. If you want to add items, the easiest approach is to check availability first, then contact us if you need help adjusting.

As early as possible for weekends, holidays, school events, and community festivals. Booking early improves availability for popular inflatables and tent sizes.

Event date, address, start time, surface type (grass/concrete), gate access (if any), and power outlet location. For parks and schools, we may also need point-of-contact and load-in instructions.

Yes. We regularly help with school field days, church festivals, HOA parties, and community events. If your organization needs documentation (invoice details, W-9, insurance request, tax-exempt), reach out before checkout.

Most likely—start with Order by Date. If your address is outside our standard zones, the system or our team can confirm delivery availability and any extra travel fees.

Yes, as long as the park allows rentals and you can provide a clear drop-off area and power plan. Some parks require permits or proof of insurance—ask early so we can help.

Yes. Please share your load-in route, gate access, and the best contact on-site. For large events, we recommend early setup times.

Common service areas include St. Cloud zips 34769, 34771, 34772, 34773 and Kissimmee zips 34741, 34743, 34744, 34746, 34747, 34758—plus surrounding communities. (Zip codes are service indicators, not strict boundaries.)

Yes. We deliver, set up, and confirm safe placement. For inflatables, we secure the unit (as appropriate for the surface) and review basic safety rules with you.

Make sure the setup area is clear (toys, furniture, pet waste, branches), gates are unlocked, and there’s a clear path to the setup location. Please tell us about steps, narrow gates, or long distances from the driveway.

Grass is best. We can often set up on concrete/pavers as well, but anchoring requirements differ. Let us know your surface type and any HOA/venue rules.

Each inflatable has its own footprint. Plan for extra clearance around the unit for safety and access. If you’re unsure, contact us with a photo of the yard/space and we’ll help.

Pickup timing is scheduled based on your rental duration and route planning. Please keep the inflatable powered on until pickup time unless instructed otherwise.

Many inflatables require a dedicated standard household outlet. Larger units may need more power. If you have multiple inflatables or a long distance to outlets, ask us about options.

We generally recommend avoiding typical indoor power strips for inflatables. Use a proper outdoor-rated extension cord and dedicated outlet when possible.

Depending on your setup, we may provide cords or advise what you need. The best plan is to have an outdoor outlet within a reasonable distance of the setup area.

Don’t panic—most blower “stops” are power-related. Follow these quick steps:

1. Get kids out safely and keep the entrance closed while you troubleshoot.
2. Check the outlet: is it a GFCI outlet that tripped? Press RESET.
3. Check breakers: look for a tripped breaker and flip it fully off then back on.
4. Check cord connections: make sure plugs are fully seated and not loose.
5. Look for overload: if other items are on the same circuit (speakers, crockpots, AC, etc.), unplug them.
6. Test another outlet if possible (using the shortest safe cord path).
7. Call/text us at (407) 908-9169 and tell us what you tried.

If the blower is actually faulty (rare), we’ll work with you on the fastest solution based on your location and schedule.

For parks, remote setups, or limited outlet access, a generator may be recommended. Contact us to confirm availability and what your event setup requires.

We recommend separate circuits/outlets when possible. Concessions and inflatables together can trip breakers, especially on GFCI outlets.

Yes. Adult supervision is required while children are using inflatables. Please keep an eye on safe play and help manage lines/turn-taking.

Capacity varies by unit and age group. Follow the posted rules and keep similar-sized kids together. If you have a large group, consider adding a second inflatable.

Typically no shoes, no sharp objects, and no food/drinks inside the inflatable. This protects kids and the unit.

Water slides require a water source and safe hose routing. Keep the hose path clear to prevent tripping hazards. Adult supervision is especially important for wet inflatables.

Yes, we secure inflatables appropriately based on the surface and setup location. Please do not move or adjust the setup after delivery.

For safety, inflatables may need to be paused or shut down during high winds. If conditions change, contact us and keep kids off until it’s safe.

Weather happens—especially in Florida. If conditions are unsafe, we can work with you on rescheduling options. If you already have a Raincheck Policy page, link it here for full details.

In many cases, yes—based on availability. Contact us as early as possible so we can help you pick a new date.

For safety, inflatables must not be used in lightning or severe weather. Clear the unit, power it down if instructed, and contact us.

Conditions vary. Wet surfaces can increase slip risk. If you’re unsure, pause use and reach out.

Payment options are displayed during checkout. If you need an invoice for an organization, contact us.

Delivery and setup are often included within standard service areas/terms. Locations outside standard zones may have additional travel fees.

Check the Deals page for bundle ideas. For schools/HOAs/large events, contact us about custom packages.

Sometimes—depending on availability and route planning. The sooner you request changes, the better.

Cancellation and rescheduling policies vary. If you have a Raincheck/Cancelation policy page, link it here so customers can review the official terms.

Please email your tax-exempt certificate and organization details to millersjumptime@gmail.com. Include the event date and the name on the booking.

It’s best to send documentation before payment is finalized. If you already checked out, contact us quickly and we’ll advise the best next step.

Yes, for organizations that require it. Send requirements early so we can prepare the correct documents for your event date.

Please do not move or adjust the inflatable. If you need a reposition, contact us so it can be done safely.

Normal use is expected. Avoid food, gum, slime, paint, confetti cannons, and anything that can stain. If a spill happens, let us know at pickup.

Yes. Rentals are cleaned and inspected. We aim for clean, event-ready equipment every time.

Please tell us in advance so we can avoid damage and choose safe anchoring locations.

Pets should be kept away from inflatables to avoid punctures and safety issues.