Privacy Policy

Last Updated: October 2, 2026 Millers Jump Time Entertainment LLC Millers Jump Time Entertainment LLC (“Millers Jump Time,” “MJT,” “we,” “us,” or “our”) respects the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit our website, request a quote, make or manage a reservation, communicate with us, sign an agreement, make a payment, participate in an event or promotion, or otherwise interact with Millers Jump Time. This Privacy Policy applies to information collected through our website, online booking and reservation systems, electronic communications, and other interactions with Millers Jump Time where this Privacy Policy is provided or referenced. By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Millers Jump Time. Information You Provide to Us We may collect information such as: • Your name • Email address • Telephone or mobile number • Billing address • Event, delivery, setup, or service address • Event date and time • Event type and event details • Rental selections • Quote and reservation information • Delivery and pickup instructions • Setup information, including information concerning surfaces, power, water, gates, access, stairs, elevators, parking, or other conditions relevant to providing our services • Organization, school, business, HOA, church, government agency, or other organization information • Communications and correspondence with us • Notes or instructions you voluntarily provide • Signed agreements, acknowledgments, waivers, and related records • Promotional or communication preferences • Information submitted through forms • Photos, documents, or other files you voluntarily provide • Information necessary to process changes, cancellations, rainchecks, refunds, disputes, or customer-service requests • Other information you choose to provide Transaction and Payment Information When you make a payment, we may receive information relating to the transaction, such as: • Transaction amount • Payment status • Payment date • Payment method type • Transaction or processor identifiers • Refund information • Dispute or chargeback information • Limited payment-related information made available to merchants by the payment processor Payment-card transactions may be processed by third-party payment processors such as Stripe. We do not need to receive or store complete payment-card numbers merely to maintain a reservation record when payment information is handled directly by the applicable payment processor. Stripe explains that it processes end-customer transaction and other personal data when providing payment services to businesses and may share relevant transaction data with the merchant and other parties necessary to facilitate the transaction. Stripe Information Collected Automatically When you use our website, certain information may be collected automatically by us or our service providers, including: • IP address • Browser type • Device type • Operating system • Referring website or source • Pages viewed • Date and time of visits • Website interactions • Session information • Approximate geographic information derived from technical data • Cookie or similar technology identifiers • Advertising or analytics information, where applicable The exact technologies used may change as our website and business systems evolve.

2. How We Use Information

We may use information for legitimate business purposes including: • Responding to inquiries • Preparing and managing quotes • Creating and administering reservations • Checking equipment availability • Processing transactions • Recording payments • Providing receipts and confirmations • Managing deposits and outstanding balances • Processing authorized refunds or other adjustments • Preparing rental agreements and related documents • Coordinating delivery, setup, service, and pickup • Planning routes, loads, equipment, staffing, and event operations • Communicating important information about an event or reservation • Providing customer support • Responding to complaints or disputes • Maintaining customer and transaction histories • Preventing duplicate bookings and equipment conflicts • Protecting against fraud, abuse, unauthorized transactions, and security incidents • Maintaining, troubleshooting, and improving our website and internal systems • Measuring website and advertising performance • Understanding how customers find and interact with our business • Improving our products, services, inventory, and customer experience • Maintaining accounting, tax, insurance, contractual, and other business records • Establishing, exercising, or defending legal claims • Complying with applicable laws, regulations, court orders, subpoenas, or other legal obligations • Sending marketing communications when permitted by applicable law and consistent with your communication preferences We may also use information for other purposes that are disclosed when the information is collected or with your consent where required.

3. Reservation and Event Communications

If you request a quote or make a reservation, we may contact you about that inquiry, reservation, or event. These communications may include: • Quote information • Reservation confirmations • Reservation updates • Payment confirmations • Outstanding balance information • Agreement or signature requests • Event preparation instructions • Delivery or pickup information • Weather-related information • Equipment substitutions or availability issues • Safety or setup information • Customer-service communications • Cancellation or raincheck information • Other communications reasonably necessary to provide the requested services Opting out of promotional marketing does not necessarily prevent us from sending non-marketing communications reasonably necessary to administer an existing transaction or provide requested services.

4. SMS and Text Messaging

If you provide a mobile telephone number, Millers Jump Time may use that number for communications related to inquiries, quotes, reservations, payments, agreements, delivery, pickup, event preparation, customer service, and other transactional or service-related purposes as permitted by law. Where separate consent is required for promotional or marketing text messages, we will seek that consent as required by applicable law. Consent to receive marketing text messages is not a condition of purchasing goods or services from Millers Jump Time. Message frequency may vary. Message and data rates may apply. Recipients may opt out of applicable text-message programs using the instructions provided in those messages, including replying STOP where supported. Recipients may use HELP where supported or contact Millers Jump Time directly for assistance. We will honor legally effective revocation or opt-out requests as required by applicable law. We do not sell or rent mobile telephone numbers or SMS opt-in/consent information to third parties for their own marketing purposes. We may provide mobile information to vendors and service providers when necessary to operate our communications systems, provide requested services, prevent fraud or abuse, comply with law, or otherwise act on our behalf. The FCC recognizes consumers' ability to revoke consent through reasonable means and specifically addresses opt-out handling for automated texts. FCC Docs

5. Email Communications

We may send transactional or relationship emails concerning quotes, reservations, payments, agreements, event logistics, safety, service updates, and other existing customer relationships. We may separately send promotional or commercial emails where permitted. Commercial email is subject to federal CAN-SPAM requirements. The FTC explains that commercial messages must, among other requirements, use accurate routing information, avoid deceptive subject lines, provide a valid physical postal address, offer an appropriate opt-out mechanism, and honor qualifying opt-out requests within the required period. Federal Trade Commission You may unsubscribe from promotional email using the unsubscribe mechanism contained in the applicable communication. An unsubscribe from marketing does not necessarily prevent transactional or relationship messages relating to an existing reservation or service.

6. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies. These technologies may be used to: • Maintain website and booking functionality • Preserve shopping or booking selections • Maintain sessions • Remember preferences • Protect website security • Prevent fraud • Understand website traffic and usage • Diagnose technical problems • Measure website performance • Measure advertising effectiveness • Understand how visitors reached our website • Improve the website and customer experience Where required, choices concerning non-essential cookies or similar technologies may be provided through appropriate consent or preference mechanisms. Blocking certain cookies may cause portions of the website, checkout, or reservation process to function improperly.

7. Analytics and Advertising

We use analytics and advertising-measurement services to understand how visitors use our website, measure how well our advertising works, and improve our website and business. The services we use are: • Google Analytics, loaded through Google Tag Manager — website analytics • Google Ads conversion tracking, loaded through Google Tag Manager — measuring whether our Google ads lead to bookings • Meta Pixel (Meta Platforms, the company behind Facebook and Instagram) — measuring whether our Meta ads lead to bookings These services may collect information such as: • Device and browser information (for example browser type, device type and cookie or similar identifiers) • Pages you visit on our website and how you interact with them • How you reached our website, including referring pages and ad campaign information • Interaction and conversion events, such as a completed booking payment (including the booking amount and a transaction reference) • Approximate location derived from technical information such as your IP address, where applicable We use this information for website analytics, to measure advertising effectiveness, and to improve our website and business performance. We do not send your name, email address, phone number or payment card details to these services as part of this measurement. These services run only on our main website (www.millersjumptime.com) and only where our location and consent rules permit. Visitors in regions where this kind of tracking requires additional consent — for example the European Economic Area, the United Kingdom and Switzerland — are not tracked by these services unless and until our rules permit it. You can learn more about how these companies handle information in Google's Privacy Policy (policies.google.com/privacy), Google's explanation of how it uses information from sites that use its services (policies.google.com/technologies/partner-sites) and Meta's Privacy Policy (www.facebook.com/privacy/policy). You can also limit tracking through your browser's cookie settings, Google's Ad Settings (adssettings.google.com) and Meta's ad preferences in your Facebook or Instagram account settings.

8. How We Disclose Information

We may disclose personal information to vendors, contractors, processors, and other service providers when reasonably necessary for them to perform services for us. These may include providers supporting: • Payment processing • Website hosting • Cloud infrastructure • Database and data storage • Email delivery • SMS or communications • Electronic agreements or signatures • Customer support • Analytics • Advertising and conversion measurement • Security and fraud prevention • Accounting and bookkeeping • Professional services • Business software and technology infrastructure We may also disclose information: • At your direction or with your consent • When reasonably necessary to fulfill your reservation or requested service • To protect the rights, property, security, or safety of Millers Jump Time, our customers, employees, service providers, or others • To investigate suspected fraud, misuse, unlawful activity, or violations of our agreements • To comply with applicable law, regulation, subpoena, court order, legal process, or governmental request • To establish, exercise, or defend legal claims • In connection with an actual or contemplated merger, acquisition, financing, sale, restructuring, bankruptcy, or transfer of all or part of our business or assets, subject to applicable law We do not represent that information is “never shared,” because service providers may need access to information to perform services on our behalf.

9. Sale of Personal Information

Millers Jump Time does not sell customer personal information for money as part of its ordinary business operations. We also do not sell or rent SMS consent records or mobile telephone numbers to unrelated third parties for their own marketing purposes. Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary exchange of information for money. To the extent such laws apply to Millers Jump Time and require additional disclosures or choices, we will provide them as required.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, acquisition, destruction, loss, misuse, alteration, or disclosure. Those measures may include, as appropriate: • Access controls • Authentication controls • Role-based permissions • Secure hosting and infrastructure • Encryption in transit where appropriate • Payment processing through established payment providers • Logging and monitoring • Backups • Security updates • Limiting access to personnel and service providers with a business need However, no website, database, network, payment system, storage system, or method of electronic transmission can be guaranteed to be completely secure. Accordingly, Millers Jump Time does not make an absolute guarantee that unauthorized access, data loss, cyberattack, fraud, or other security incidents can never occur. This wording is intentional. FTC guidance emphasizes maintaining security appropriate to the information a business possesses and warns businesses to understand what data they have, protect it, and appropriately oversee service providers. Federal Trade Commission

11. Data Breaches and Security Incidents

If Millers Jump Time becomes aware of a security incident involving personal information, we may investigate, contain, remediate, document, and provide notifications as required by applicable law. Florida law imposes requirements concerning the security and breach notification of certain personal information held by covered commercial entities. Online Sunshine Nothing in this Privacy Policy is intended to limit any obligation Millers Jump Time may have under applicable data-breach or security laws.

12. Data Retention

We retain information for periods reasonably necessary for the purposes for which it was collected and for legitimate business purposes. Depending on the information, this may include retention necessary to: • Administer current and future reservations • Maintain historical reservation records • Provide customer service • Maintain equipment and event history • Maintain accounting and tax records • Maintain payment and transaction records • Document agreements and customer authorizations • Resolve disputes • Process chargebacks • Detect and prevent fraud • Support insurance matters • Establish or defend legal claims • Enforce agreements • Comply with legal or regulatory obligations • Maintain legitimate historical business records We do not promise to delete all customer information immediately after an event or upon request when retention remains reasonably necessary or legally permitted or required. When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it consistent with applicable law and our operational capabilities.

13. Customer Requests and Privacy Choices

You may contact us to request that we: • Correct certain inaccurate information • Update your contact information • Update communication preferences • Provide information concerning personal information you have submitted to us • Delete certain information where deletion is appropriate and legally required or permitted • Address another privacy concern We may need to verify your identity before processing a request. We may deny or limit a request where permitted or required by law, including where information must reasonably be retained for: • An active or historical transaction • Accounting or tax requirements • Fraud prevention • Security • Insurance • Chargebacks or disputes • Contract enforcement • Legal claims • Compliance obligations • Other legitimate business purposes Submitting a privacy request does not automatically require deletion of every historical business record. Requests may be submitted using the contact information at the end of this Privacy Policy.

14. Florida Privacy Laws

Millers Jump Time is based in Florida and handles personal information in accordance with applicable Florida and federal law. Florida's Digital Bill of Rights applies only when its statutory applicability requirements are satisfied. The current Florida statutory definition of a covered “controller” includes substantial requirements, including more than $1 billion in global gross annual revenue and specified additional business characteristics. Online Sunshine Accordingly, nothing in this Privacy Policy should be interpreted as a representation that Millers Jump Time is currently subject to every provision of that law when its statutory applicability requirements are not met. If a privacy law becomes applicable to Millers Jump Time, we intend to provide the disclosures, processes, and consumer rights required by that applicable law. This section does not waive or restrict rights that cannot legally be waived or restricted.

15. Information Concerning Children and Minors

Millers Jump Time provides event-rental and entertainment services that are frequently used at children's events, but our website and booking services are intended for use by adults, parents, guardians, schools, organizations, businesses, and other persons authorized to arrange an event. Our website is not intended to solicit personal information directly from children under 13. We do not knowingly request that children under 13 independently submit personal information through our general website or booking process. Information about a child may sometimes be provided by a parent, legal guardian, school, organization, or other authorized adult when reasonably necessary for an event, registration, participation, safety, photo-release choice, or similar service. Where a separate program intentionally collects information relating to minors, additional notices, parental/guardian permissions, school requirements, or other procedures may apply. The FTC administers COPPA, which provides protections concerning online collection of personal information from children under 13. Federal Trade Commission

16. Photos, Videos, and Event Media

Millers Jump Time may take or receive photographs or videos in connection with events, equipment, setup, marketing, or customer communications. Where a separate photo/video release or authorization is required or used, that release governs the authorized use of identifiable participant media. We do not intend this Privacy Policy itself to serve as a blanket photo or publicity release. Where Millers Jump Time receives customer-provided photographs or videos, we may use them for the purpose for which they were provided and as otherwise authorized by the customer or applicable agreement.

17. Schools, Organizations, and Group Events

When services are provided through a school, municipality, HOA, church, business, nonprofit, or other organization, information may be provided to Millers Jump Time by that organization or by participants. The organization may independently determine what information it collects and provides to us. Where applicable, the organization's own privacy practices and legal obligations may apply independently from this Privacy Policy. Millers Jump Time will use information it receives for purposes reasonably related to providing the applicable event, registration, rental, payment, communication, or administrative service and other purposes described in this Policy.

18. Artificial Intelligence and Automated Tools

Millers Jump Time may use software, automation, and artificial-intelligence-assisted tools internally to help operate the business. These tools may assist authorized personnel with functions such as: • Searching business records • Locating reservation information • Reviewing product information • Managing website content • Identifying incomplete records • Summarizing operational information • Assisting customer-service personnel • Preparing proposed business actions • Supporting internal analysis Where AI-assisted tools are used, Millers Jump Time intends to maintain appropriate access controls and human oversight for consequential business actions. AI-generated suggestions may be reviewed before they are used to make changes to reservations, customer communications, financial records, or other material business records. We do not intentionally authorize internal AI tools to circumvent staff permissions or obtain unrestricted access to payment credentials or other information beyond what is reasonably necessary for the applicable function.

19. Third-Party Services

Our website and business operations may rely on third-party providers. When information is provided directly to or processed by a third-party service, that provider may process information according to its own privacy policy and contractual relationship with Millers Jump Time. Third-party services may include payment processors, hosting providers, communications providers, analytics providers, security providers, and other technology or professional service providers. We are not responsible for the independent privacy practices of third-party websites that you choose to visit outside of our services.

20. External Links

Our website may contain links to third-party websites. A link does not necessarily constitute an endorsement of that third party's privacy or security practices. Once you leave a Millers Jump Time-controlled website, the privacy policy and terms of the third-party service may govern your interaction with that service.

21. Do Not Send Sensitive Information Unnecessarily

Customers should not send highly sensitive information through ordinary email, SMS, website notes, or other communication channels unless specifically requested through an appropriate secure process. In particular, customers should not email or text complete credit-card numbers, card security codes, passwords, Social Security numbers, or other unnecessary highly sensitive credentials to Millers Jump Time.

22. Business Transfers

If Millers Jump Time is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction, information may be transferred as part of that transaction as permitted by law. Any successor may receive information subject to applicable legal obligations and the terms governing the transaction.

23. Legal Requests and Protection of Rights

We may preserve, use, or disclose information when we reasonably believe doing so is necessary to: • Comply with applicable law • Respond to valid legal process • Respond to lawful governmental requests • Investigate fraud or unlawful activity • Protect customers or other persons • Protect our employees • Protect equipment or property • Protect our systems • Enforce contracts • Establish or defend legal claims • Protect the rights and legitimate interests of Millers Jump Time Nothing in this Policy requires us to disclose information where disclosure is prohibited by law.

24. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in: • Our website • Technology • Business operations • Service providers • Information practices • Applicable law • Regulatory requirements When we make changes, we will update the Last Updated date. Where applicable law requires additional notice or consent for a material change, we will provide it as required. The version posted on our website is the current version unless otherwise stated.

25. Other Agreements and Policies

This Privacy Policy concerns privacy and information practices. Other matters—including reservation deposits, cancellations, refunds, rainchecks, weather, delivery, equipment use, damage, rental responsibilities, and other contractual terms—may be governed by separate agreements, policies, or reservation terms. Nothing in this Privacy Policy modifies those agreements unless expressly stated.

26. No Waiver of Legal Rights or Obligations

Nothing in this Privacy Policy is intended to: • Waive rights that cannot lawfully be waived • Eliminate obligations imposed by applicable law • Create rights beyond those required by applicable law unless expressly stated • Modify contractual obligations contained in a separate signed agreement • Constitute a guarantee that unauthorized access or security incidents can never occur

27. Contact Millers Jump Time

Questions, concerns, or requests concerning this Privacy Policy or Millers Jump Time's privacy practices may be directed to: Millers Jump Time Entertainment LLC 1011 Exchange Place Ste 104 Saint Cloud, FL 34769 Phone: (407) 908-9169 Email: info@millersjumptime.com Website: www.millersjumptime.com